Citi Prestige Card
Taking Experiences Further.

1. Who is Eligible
   • Citi Prestige Primary cardmembers who have a digital Priority Pass^TM card issued in their name and accompanying guests are entitled to complimentary airport lounge visits a total of 12 times per calendar year.
2. How Priority Pass^TM Works
   • Before traveling, cardmembers can log on to www.prioritypass.com or Priority Pass^TM Mobile App and view a directory of airport lounges available worldwide.
   • Citi Prestige Primary cardmember is to present their digital Priority Pass^TM membership card to gain admission for themselves and accompanying guests (up to twelve (12) complimentary visits per calendar year). Guests are permitted at the discretion of each lounge.
   • A Priority Pass^TM code will be issued to Citi Prestige Primary cardmember within 2 weeks after card approval date.
   • Citi Prestige Primary cardmember to key in the code accurately via https://www.prioritypass.com/citiprestige. Please note the following:
     • i) The invitation code is caps sensitive
     • ii) There should be no space after the invitation code
     • iii) Please ensure to include the dash when entering the invitation code
3. Conditions of Use
   • Citi Prestige offers twelve (12) complimentary lounge visits per calendar year to over 1,700 airport lounges and experiences in cities around the world through Priority PassTM membership. Priority Pass^TM membership and complimentary lounge visits are for primary cardmember and their guests. 
     Fee(s) for additional guest(s), after utilisation of 12 complimentary lounge visits will be charged to the Citi Prestige primary cardmember's account.
   • There may be a fee for children visits to the Priority Pass^TM lounge. Please refer to the lounge information on the Priority Pass^TM website or Mobile App for the child policies of the participating lounges.
   • The Priority Pass^TM membership card is not a payment card nor is it proof of creditworthiness and attempts to use it as such could constitute fraud.
   • Admittance to a lounge is conditional upon presentation of one valid Priority Pass^TM membership card per person only (some restrictions may apply to Priority Pass^TM Select cardholders and Priority Pass^TM cardholders in the U.S. that receive their membership through a U.S. financial institution). Payment cards will not be accepted as substitutes for the Priority Pass^TM membership card.
   • Lounge visits are subject to a per person per visit charge. Where applicable (dependent upon membership plan), all such visits, including those by accompanying guests, shall be debited to the cardholder's payment card by (i) Priority Pass^TM or (ii) the card issuer as per the rates and terms notified by (i) Priority Pass^TM or (ii) the card issuer to the cardholder in respect of his/her Priority Pass^TM membership. Any changes in lounge visit charges shall be notified to the card issuer, who is responsible for advising the cardholder. The Priority Pass^TM Group of companies cannot be held responsible for any disputes that may occur between the cardholder and the card issuer nor for any loss incurred by the cardholder relating to any lounge visit charges debited by the card issuer.
   • Where applicable, the cardholder must sign the 'Record of Visit' voucher, which will also reflect the exact number of accompanying guests, if any, but does not show any per person per visit charge. The charge per visit for the cardholder, where relevant, and that for any guests will be based on the 'Record of Visit' voucher/log submitted by the lounge operator.
   • While it is the responsibility of the lounge staff to ensure a voucher imprint/log is made of the Priority Pass^TM membership card, the cardholder is responsible for ensuring the 'Record of Visit' voucher/log correctly reflects their own usage and that of any guests at the time of using the lounge. Where applicable, the cardholder is responsible for retaining the 'Cardholder's' copy of the 'Record of Visit' voucher presented to them at the lounge.
   • All participating lounges are owned and operated by third party organizations. The cardholder and accompanying guests must abide by the rules and policies of each participating lounge/club. Access may be restricted due to space constraints, and this will be wholly at the discretion of each individual lounge operator. The Priority Pass^TM group of companies has no control over the facilities offered, the opening/closing times or the personnel employed by the lounges. The administrators of Priority Pass^TM will use every endeavor to ensure the benefits and facilities are available as advertised, but the Priority Pass^TM group of companies does not warrant nor guarantee in any way that said benefits and facilities will be available at the time of the cardholder's visit. Neither is the Priority Pass^TM group of companies liable for any loss to the cardholder, or any accompanying guests, arising from the provision or non-provision (whether in whole or in part) of any of the advertised benefits and facilities. All accompanying children (where permitted) will be subject to the full guest fee. See individual lounge descriptions for further details.
   • Participating lounges may reserve the right to enforce a maximum stay policy (usually 3-4 hours) to prevent overcrowding. This is at the discretion of the individual lounge operator who may impose a charge for extended stays.
   • Participating lounges have no contractual obligation to announce flights and the Priority Pass^TM group of companies shall not be held liable for any direct or indirect loss resulting out of any cardholder and/or accompanying guests failing to board their flight(s).
   • The provision of free alcoholic drinks (where local law permits) is at the discretion of each lounge operator and in some cases may be limited. In such cases the cardholder is responsible for paying any charges for additional consumption direct to the lounge staff. (See individual lounge descriptions for details.)
   • Telephone facilities (where available) vary from lounge to lounge and are provided at the lounge operator's discretion. Telephone, Fax, Shower, Internet, Wi-Fi, Refreshment and Spa treatment charges (where applicable) are at the discretion of each lounge operator and will need to be borne by the cardholder.
   • Admittance to lounges is strictly subject to cardholders and accompanying guest(s) being in possession of a valid flight ticket for the same day of travel. Airline, airport and other travel industry employees traveling on reduced-rate tickets are not eligible for access. Outside the US, flight tickets must be accompanied by a valid boarding pass for a departing flight, i.e. outbound passengers only. Please note some lounges in Europe are located within designated Schengen areas of the airport which means that access is only provided to these lounges if members are traveling between Schengen countries. (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland.)
   • Admittance to lounges is subject to members and any guests (including children) behaving and dressing (no shorts allowed outside of the USA) in an orderly and correct manner. Any infants or children causing upset to other users' comfort may be asked to vacate the lounge facilities. The Priority Pass^TM group of companies is not liable for any loss suffered by the member and any guests where a lounge operator has refused admission because the member and/or guests have not complied with these conditions.
   • In the event of the cardholder canceling or not renewing their (i) Priority Pass^TM membership or (ii) payment card with the card issuer, the Priority Pass^TM card shall be invalid effective from the cancellation date of their (i) Priority Pass^TM membership or (ii) payment card. Any lounge visits made by a cardholder using an invalid card, including any guests, shall be charged to the cardholder.
   • Renewal terms and conditions are at the discretion of Priority Pass^TM Ltd. Priority Pass^TM Ltd has the right to refuse membership to people who are employed by or contracted to an airline, airport or a Government in respect of airline or airport security.
   • The Priority Pass^TM group of companies shall not be held responsible for any disputes that may occur between the cardholder and/or any guests and a lounge operator.
   • The Priority Pass^TM group of companies reserves the right at any time at its absolute discretion and without notice to revoke membership in Priority Pass^TM. Where applicable a proportional refund of the annual fee/enrollment fee (whichever is applicable) will be made provided revocation has not been made because of fraud by the cardholder.
   • The cardholder agrees that s/he will defend and indemnify the Priority Pass^TM group of companies, its directors, officers, employees and agents (collectively 'the indemnified parties') against and hold each indemnified party harmless from all liabilities, damages, losses, claims, suits, judgments, costs and expenses (including reasonable attorney's fees) for injury to or death of any person or damage to or destruction of any property arising out of the use of any lounge by the cardholder or any guests or any person in said lounge at the behest of the cardholder, except that such indemnification shall not extend to acts of gross negligence or willful misconduct by the indemnified parties.
   • "Citibank" means Citibank Singapore Limited.

1. To enjoy the Qualifying Entitlements, Cardmembers must charge a minimum of S$12,000 in Qualifying Spend (as defined in clause 2 below) to their Citi Prestige card within the quarter of the year (as set out below): a) 1st quarter: From 1 January to 31 March b) 2nd quarter: From 1 April to 30 June c) 3rd quarter: From 1 July to 30 September d) 4th quarter: From 1 October to 31 December.
2. “Qualifying Spend” refers to any retail transactions (including internet purchases) which do not arise from: (i) any Equal Payment Plan (EPP) purchases; (ii) refunded/disputed/unauthorised/fraudulent retail purchases; (iii) Quick Cash and other instalment loans; (iv) Citi PayLite/Citi Flexibill/cash advance/quasi-cash transactions/balance transfers/annual card membership fees/interest/goods and services taxes, (v) bill payments made using the Eligible Card as a source of funds; (vi) late payment fees; (vii) any other form of service/ miscellaneous fees; or (viii) Citi Payall transactions where the customer is not charged the Citi Payall service fee.
3. Citibank bears no liability for any late submission or transaction posting of any purchase by any merchant that might affect the Cardmember's eligibility to qualify for the Programme.
4. Cardmembers must charge a minimum of S$12,000 in Qualifying Spend to their Citi Prestige card within the quarter and book the Qualifying Entitlements within the same quarter the Qualifying Spend charge was made. Any unused Qualifying Entitlement(s) beyond the quarter which the Qualifying Spend charge was made will be forfeited.
   
   Illustration 1: Cardmember charges S$12,000 in Qualifying Spend on their Citi Prestige Card on 3 January 2025 and is therefore entitled to two (2) complimentary Airport Transfers that must be booked by 31 March 2025.
5. Cardmembers are also not allowed to bring forward any Qualifying Entitlements for redemption even if the Cardmember charges more than the minimum sum of S$12,000 in Qualifying Spend in that quarter (i.e., Cardmembers are only entitled to the maximum of two (2) complimentary Airport Transfers in each quarter).
   
   Illustration 2: Cardmember charges S$24,000 in Qualifying Spend on his Citi Prestige Card on 3 January 2025. Even though Cardmember charged more than the minimum sum of S$12,000 in the 1st quarter, Cardmember A is only entitled to two (2) complimentary Airport Transfers for the 1st quarter.
6. All Airport Transfer bookings must be made via the Citi Prestige concierge (6337-2484) or Citi Prestige Digital Concierge at least 48 hours before the desired pick-up time. Cardmembers are to provide their bank-registered primary mobile number and/or email address in the booking to be entitled to this benefit. Last minute bookings made 48 hours or less will be subject to availability. Bookings during peak periods and city-wide events will also be subject to availability. Bookings are subject to confirmation. An email confirmation will be sent within 48 hours to Cardmembers if the booking is successful.
7. In order to be reimbursed for the Airport Transfer, Cardmembers are to make payment for the Airport Transfer booking using their Citi Prestige Primary Credit Card. Citibank will reimburse the cost of the Airport Transfer as per the Cardmember’s use of the Qualifying Entitlements for that quarter, inclusive of tax and late-night charges (if any), within the following quarter.
8. Should the terms and conditions of this Programme not be met, Citibank will not reimburse the cost of Airport Transfers.
9. The limousine model for the Airport Transfer is pre-determined and at the sole discretion of Citibank and/or its agents, contractors or representatives. Pick-up details and requirements are to be correctly captured during the booking process. Incomplete information or last-minute changes may result in the inability to provide the Airport Transfer. Additional requirements include, but not limited to, additional pick-up points, additional luggage and/ or additional passengers may be subject to additional charges.
10. The following fees and charges will be levied by the limousine service provider onto the Primary Cardmember’s Citi Prestige card, should these scenarios occur:
    • Cancellation: Any cancellation or amendment must be done at least 24 hours in advance of the arranged Airport Transfer. Any cancellation or amendment submitted within the 24 hours prior to the arranged airport Transfer will be treated as a deduction of one Qualifying Entitlement. Please contact Concierge via the Citi Prestige concierge (6337-2484) or Citi Prestige Digital Concierge for cancellations or amendment.
    • Amendment: An amendment fee of SGD10.00 and/or any change fee imposed will be charged per each amendment made 24 hours or less if the service provider is able to fulfil assignment on the new date. There is no charge for amendments made 24 hours prior to the pickup time.
    • No Show: A 'no show' is defined as the Cardmember failing to show up for an arranged Airport Transfer. A cancellation fee of 100% based on estimated charges will be imposed for no show. The grace waiting time for any Airport Transfer shall be limited to the following in (i) & (ii) beyond which, it will be treated as a 'no show’:
      • (i) Airport Arrival pickups: 60-minute grace waiting time from actual flight landing time
      • (ii) All other pickups/Airport Departure: 15-minute grace waiting time
    • No-Show by Driver: If there is a no-show by driver, customer has to call Concierge and Concierge shall arrange with the service provider for an immediate rescue alternative from 1-hour control call. If a rescue limousine is unavailable at point of No-Show, there will be no charge imposed on client.
11. The service provider will release the driver upon the end of the waiting period if passenger is not on board by the 60th minute for Airport Arrival pickups and 15th minute for All other pickups/Airport Departure. Upon the release of the driver, the service provider will send a notification email to Citi Prestige Concierge to inform them about passenger’s no show.
12. Child/Booster seats: It is mandatory by law in Singapore to have a baby and child seat for children below height of 1.35m. The chauffeur reserves the right to decline pickups if a baby or child appears without Cardmember’s prior request for a seat. Each child or baby seat costs S$27.00 and will be charged at point of booking. This charge will not be covered in the reimbursement by Citibank.
13. Pets are not allowed on board, even if they are in travel crates or bags.
14. The Airport Transfer does not include any additional stops. Any on the road add-ons such as mid-stops, additional distance incurred, last minute cancellations, amendment fee or additional waiting time shall be communicated by passenger to the Concierge prior to the Airport Transfer pickup and the Concierge will inform the service provider for the additional services required with acknowledgement of the additional charges and consent given. The chauffeur will decline any of such add-ons by passenger if no prior instructions or consent given by the Concierge.
15. Maximum capacity for each vehicle type: a) Sedan and First Class: maximum of 3 passengers and a maximum of 2 suitcases with dimensions no larger than 28” b) People carrier: maximum of 4 passengers and a maximum of 4 suitcases, with dimensions no larger than 28” c) Carry-on luggage is considered cabin suitcase, passengers may carry their own bags in vehicle if it makes no potential damage to the vehicle interior. The assigned chauffeur reserves the right to reject excess luggage for safety regulations.
16. Citibank will not be liable for a driver’s no show or vehicle breakdown.
17. Citibank shall have the absolute discretion to use any agents, contractors, correspondents or other third-party service providers to administer and/or implement the Programme. Citibank shall not be liable to any clients or third party for any act, omission or neglect on the part of such agents, contractors, correspondents or third parties.
18. Only Cardmembers whose card account is in good standing, as determined by Citibank, is entitled to participate in the Programme as at the date of commencement of the Programme or the date when a card is issued to him, whichever is the earlier. Participation in this Programme shall be governed by these terms and conditions and any amendments made hereto from time to time at Citibank's reasonable discretion. If the Primary Cardmember's Citi Prestige card account is terminated (by the Cardmember or Citibank) at any time for any reason, the Primary Cardmember and the Supplementary Cardmember will not be allowed to participate in the Programme and all unused Qualifying Entitlements in the Cardmember's account shall be cancelled.
19. Citibank is not the supplier of any of the goods and/or services provided by any agent, correspondent or other third-party service provider and shall not in any way be liable for any goods, and/or services, the quality or performance of such goods and/or services supplied/provided by any agent, correspondent or other third-party service provider pursuant to the Cardmember. Notwithstanding anything herein, Citibank shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by any agent, correspondent or other third-party service provider. Neither Citibank nor its agents will be responsible for any late pick up or long travel time as a result of unforeseen conditions such as bad weather, road and traffic conditions (and similar conditions) that may cause Cardmembers to arrive late or miss their flight.
20. For pick-ups from Changi International Airport, Cardmembers are encouraged to book their airport limousine pick up based on their estimated flight arrival times (ETA) to allow the airport limousine service provider to track changes in flight timing.
21. Citibank reserves the right at its absolute discretion to vary, delete or add to any of these terms and conditions from time to time by giving notice. Notwithstanding any provision to the contrary, Citibank is entitled, at any time, in its reasonable discretion and with reasonable notice, to terminate the Programme or withdraw, cancel or invalidate any Entitlement(s) already issued.
22. Citibank's decision on all matters relating to the Programme is final and binding on all Cardmembers.
23. "Citibank" means Citibank Singapore Limited.

1. General
   • Offer is valid from 1 January 2025 to 31 December 2025.
   • Offer is open to primary Citi Prestige Cardholders ("Cardholder(s)") with cards issued in Singapore only.
   • Offer is valid for use when booked directly via this link https://prestigegolf.apexlynx.net ("booking link") unless otherwise approved by Citibank at its discretion.
   • Cardholders are strictly not allowed to contact any golf clubs directly for enquiries/bookings or take over tee times transferred from other golfers/participating club members to be used in conjunction with this privilege.
   • Offer is provided by Citibank through Apexlynx LeisureSport Private Limited and is not a direct offer by the golf clubs.
   • Three (3) local and three (3) regional complimentary green fee rounds are hosted at participating golf clubs per calendar year.

     Local Golf Clubs	Sentosa Golf Club^ (Valid on weekdays only), Keppel Club, Seletar Country Club(Valid on weekdays only), Sembawang Country Club Note: Sembawang Country Club will undergo renovations in October 2024. During renovation, 9 holes will be available for playing and a booking will consist of 2 rounds of the 9 holes.	Three (3) complimentary weekday or weekend green fee rounds Minimum golfers per flight may be required by the golf clubs
     Regional Golf Clubs	Forest City Golf Resort, Mission Hills Golf Club*, Dongguan Hillview Golf Club, Horizon Hills Golf & Country Club, Tropicana Golf & Country Resort, Glenmarie Golf & Country Club, Ria Bintan Golf Club, Klub Golf Sukajadi	Three (3) complimentary weekday or weekend green fee rounds No accompanying paying guest per cardholder required Minimum golfers per flight may be required by the golf clubs

   • ^There is a requirement of one minimum accompanying paying guest per cardholder for Sentosa Golf Club. No accompanying paying guest is required for Sembawang Country Club and Regional Golf Clubs.
   • *Mission Hills Golf Club requires a minimum one-night stay for every tee time booking
   • Cardholder and his/her guest(s) must have valid handicap to book a tee time and should hold a valid golfer's insurance as individual golf clubs may impose golf insurance requirements.
   • Cardholder must adhere to all the terms and conditions when making a golf booking request (see "Reservations" section below), or their booking request will be rejected.
   • At all times, only one active golf booking per Cardholder is allowed. For the avoidance of doubt, Cardholder may only place a new golf booking after the completion of an active booking.
   • Offer is not valid for use in conjunction with other non-Citi Prestige promotions, discounts or offers, and cannot be used with other promotion, participation in corporate golf events, private golf events or golf tournaments.
   • Citi Prestige Cardholders are not allowed to use this program to request a pairing, or to join a flight booked by other golfers/participating club members. Citibank reserves the right to refuse such requests. All pairings are at the sole discretion of, and administered by, the participating golf clubs.
   • Citi Prestige Cardholders understand and acknowledge that participating golf clubs will not engage in any direct correspondence, enquires and/or attempts for checking availability and bookings from Citi Prestige Cardholders. This privilege is not to be regarded as a membership at the participating golf clubs. Citibank reserves the right to reject the booking if Cardholders make enquiries/ bookings directly at the club or transfer a confirmed tee time to another Citi Prestige Cardholder.
2. Reservations
   • All bookings must be made via this booking link https://prestigegolf.apexlynx.net. Cardholders will be required to register their profile using their Citibank registered name, email address, and mobile number for verification purposes.
   • Bookings are subject to confirmation. An email confirmation will be sent within two (02) working days to Cardholders if booking is successful.
   • Cardholders must use their Citi Prestige card during the booking/registration process.
   • Offer is valid for weekdays and weekends unless otherwise stated. Some golf clubs only allow restricted day and tee time for bookings on weekends.
   • Offer is not valid for public holidays. The policy and definition for public holidays varies by golf clubs and according to the country/state/city of the golf club(s) that is/are located. Minimum balls per flight may be required for tee-off as per respective golf clubs' policies in order for bookings to be processed. A minimum of two golfers during weekdays and four golfers for weekend tee-times would be essential. The participating golf clubs reserve the right to pair you up with other golfers to maximize available tee times.
   • Weekday bookings must be made at least 5 calendar days in advance and weekend bookings must be made at least 7 calendar days in advance. Cardholders cannot book a tee time more than 14 calendar days in advance. Note that intended tee-off date is not counted. (As an example, tee time request for a Saturday must be made latest by Saturday of the previous week).
   • Acceptance of all golf bookings, pairings and changes to tee times will be at the discretion of the participating golf clubs and are strictly subject to availability. Cardholders will not be granted access to the participating golf clubs without a prior confirmed booking made through the dedicated booking link.
3. Payment Terms
   • The six (6) complimentary green fee rounds hosted at the participating golf clubs apply only to the Primary Cardholder.
   • All other guests shall pay green fees, buggy, caddie, turf mate, locker fee, insurance, taxes and all other ancillary and miscellaneous charges ("Other Usage Charges") at normal published rates stipulated by the golf clubs.
   • Primary Cardholder shall pay for buggy, caddie, turf mate, locker fee, insurance, taxes and all other ancillary and miscellaneous charges ("Other Usage Charges") at normal published rates stipulated by the golf clubs.
   • All payment made in relation to usage of the Citi Prestige Golf Privileges and Other Usage Charges incurred, including the golfing fee for guest(s) where applicable while utilizing the Golf Privileges must be settled with the Citi Prestige Card and will be charged upon booking via the booking link.
   • All applicable charges will be charged by Apexlynx LeisureSport Private Limited onto the Primary cardholder's Citi Prestige Card.
   • All charges will be made in the local currency of the participating golf club at which the game is booked and played or in equivalent Singapore Dollars where required.
4. Cancellation and Amendments
   • Cancellations and amendments must be emailed to [email protected]. Requests will not be accepted by the participating clubs directly.
   • Any amendments and cancellation for bookings must be made at least 3 working days prior to tee-off date for all participating golf clubs.
   • Cancellations made less than 3 working days, late arrivals or no-shows shall be subjected to a penalty of 100% of the full published rates stipulated by the participating golf clubs.
   • Amendment fee of US$10 + applicable GST shall apply if changes are made after a booking is confirmed.
   • No rain checks will be issued.
5. Miscellaneous
   • The Citi Prestige Golf Privileges are valid for golf course access only. They do not provide cardholders and their guests with access to the other recreational facilities at the participating golf clubs.
   • Cardholders and his/her guest(s) acknowledge and agree that Citibank is not responsible for non- fulfillment of any privileges or any defect or lack of service or goods supplied by third parties, including the participating golf clubs. Accordingly, Cardholders irrevocably agree not to claim against the bank or Apexlynx LeisureSport Private Limited in relation to any loss, damage, disappointment or distress of any kind arising from their use or attempted use of Citi Prestige Golf Privileges, including but not limited to failure or inadequacy of service or fulfillment of privileges by the participating golf clubs.
   • Citibank reserves the right to change or to cancel any participating golf club with notice.
   • To the fullest extent permissible by law, the Cardholder and his/her guest(s) releases the bank, Apexlynx LeisureSport Private Limited and the respective participating golf clubs from any claim, injury, loss, damage, cost or expense (including any claim for legal expenses) sustained or incurred by him/her in connection with his/her participation or attempted participation in the Citi Prestige Golf Privileges.
   • Citibank, Apexlynx LeisureSport Private Limited and the participating golf clubs reserve the right to amend and exercise the final interpretation of the terms and conditions of this offer.
   • All decisions on this Program by Citibank and Apexlynx LeisureSport Private Limited are final and binding.
   • For the avoidance of doubt, all regional complimentary green fee rounds cannot be converted into local complimentary green fee rounds.
   • For the avoidance of doubt, all complimentary green fee rounds for the current calendar year have to be used within the same calendar year and cannot be carried forward into the following calendar year.
   • "Citibank" means Citibank Singapore Limited.

1. Citi Prestige Concierge
   • The Service Provider for Citi Prestige Concierge is Aspire Lifestyles. For the most current details regarding Service Provider Terms and Conditions, Please contact Citi Prestige Concierge at 63372484 or at [email protected]
2. Special Offers and Benefits provided by Aspire Lifestyles
   • Offers and Benefits provided by Aspire Lifestyles are subject to availability and are subject to change or cancellation with notice. All bookings must go through Citi Prestige Concierge and must be paid in full with a valid Prestige Card. Additional Terms and Conditions may apply. Special offers provided by Aspire Lifestyles are provided by third party merchants and Citi is not responsible for losses related to the offer, benefit, fulfillment or use of the goods and services. Please contact your Citi Prestige Concierge for additional program details and terms and conditions.

Citi Prestige Birthday Programme

1. The Citi Prestige Birthday Programme is valid for primary Citi Prestige Cardmember on their birthday month.
2. Primary Citi Prestige Cardmembers will be able to redeem the following gift during their birthday month (“Gift”): A box of six (6) Macarons from TWG Tea. They can pick any flavours available in-store
3. In addition, they will also get a complimentary 2^nd cup of takeaway tea at the participating outlet as set out below (during opening hours), with every cup purchased at original price. There is no limit on the number of redemptions for complimentary cup of takeaway tea, with every cup purchased at original price.

- Redemption Process

To redeem the Gift, the primary Citi Prestige Cardmember will need to:

1. Sign up as a TWG Tea member on TWGTea.com
2. Present in-person the email which was sent by Citibank to inform the primary Cardmember of the Citi Prestige Birthday Programme (“Birthday Mailer”), quote the serial number (found at the top right of the Birthday Mailer) and present their contact number registered on their MyTWG membership to TWG Tea staff at the participating outlet as set out below (during opening hours).
3. No redemption will be permitted without presentation of the Birthday Mailer. The Gift can only be redeemed during the birthday month of the primary Citi Prestige Cardmember, and no further extensions are allowed.

To redeem the complimentary 2^nd cup of takeaway tea (with every cup purchased at original price), the primary Citi Prestige Cardmember will need to:

1. Present the Birthday Mailer and quote the serial number (found at the top right of the Birthday Mailer) to TWG Tea staff at the participating outlet as set out below (during opening hours).

- Participating Outlet

TWG TEA BOUTIQUE @ MARINA BAY SANDS
B2-65, The Shoppes at Marina Bay Sands,
2 Bayfront Avenue,
Singapore 018972

Tel: +65 6565 1837

Opening Hours:
Sunday – Thursday 10am to 10pm
Friday – Saturday & Eve of PH 10am to 11pm

Terms and Conditions:

1. Offer is valid only during birthday month.
2. All redemptions are to be self-collected.
3. For all macaron and takeaway tea redemptions, please note that macaron and tea is valid for takeaway only.
4. For complimentary 2nd cup of takeaway tea, it can be redeemed more than once, but Prestige cardmember must be present, quote the unique serial number on the Birthday Mailer and pay with Citi Prestige Card in order to redeem offer.
5. This offer is not exchangeable for cash or any other items, and is strictly non-transferrable. Macaron Gift is valid for one time redemption only.
6. Citibank and merchant reserve the rights to amend the terms and conditions with notice.
7. Citibank is not an agent of the merchants and makes no representation as to the quality of goods and services provided.
8. All disputes about quality of performance of the product and/or services should be resolved directly with the respective merchant.
9. This Birthday Privilege is not valid with other promotions, offers, privileges and cards
10. Citibank’s and TWG Tea’s decision on all matters relating to the Promotion will be determined at its reasonable discretion and is final and binding on all participants.
11. Citibank shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties and Citibank shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by third parties. All disputes about quality or performance of the product and/or services shall be resolved directly with TWG Tea.
12. Citibank and TWG Tea reserve the right, at their reasonable discretion, to vary, add to, or delete the Promotion terms and/or terminate the Promotion.
13. “Citibank” refers to Citibank Singapore Limited. The term “TWG Tea” refers to TWG Tea Co Pte Ltd.

1. Offer does not include service charge and GST.
2. Offer is only valid with payment using a Citi Prestige Card.
3. Offer is valid only for pre-bookings via the link provided online. Bookings will be on a first-come-first-served basis.
4. Bookings are strictly non-refundable.
5. There is no child or infant pricing on the dining menus.
6. Citibank is not an agent of the merchant and makes no representation as to the quality of goods and services provided.
7. All disputes about the quality or performances of the product and/or services should be resolved directly with the merchant.
8. Citibank and the respective merchants reserve the right to vary the terms and conditions governing the offers with notice.
9. "Citibank" means Citibank Singapore Limited.